This article is part 2 of the "Need Help? Please Submit a Ticket" article posted last month. If you haven't had a chance to read the previous article please do so before reading this article. This article will cover how to check the status of your ticket and how to add a note to a ticket you submitted.
The Technology Ticket System is the quickest, easiest, and best way to get your technology issue resolved. This system is how the OPS Technology department keeps track of everything that needs to be done. This article is going to cover how to submit a ticket. Originally, this article was going to cover all the features of the Ticket System but I quickly discovered it made my article way too long. I decided instead to cover the features in separate articles.